Welcome to Smart Beads! These Terms and Conditions govern your access to and use of https://smartbeads.in/ (the “Service”), which is managed by DPDPD PRIVATE LIMITED.

By accessing, browsing, or placing an order through the Service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use the Service.

1. General Conditions and Acceptance

1.1 Eligibility

By using the Service, you represent that you are at least 18 years of age (or the age of legal majority in your jurisdiction) and are legally capable of entering into a binding contract.

1.2 Changes to Terms

We may update these Terms at any time at our sole discretion. Updated Terms will be posted on the Service with an updated “Last Updated” date. Your continued use of the Service after changes are posted constitutes acceptance of the revised Terms.

2. Products, Orders, and Pricing

2.1 Product Description and Availability

We strive for accuracy in descriptions, pricing, and visual representation of our products (e.g., beads and related accessories). However, we do not warrant that descriptions, colors, or other content are error-free or complete. Products are subject to availability.

2.2 Pricing and Payment

Prices may change without notice. We may correct pricing errors and refuse or cancel any order placed at an incorrect price. You agree to provide current, complete, and accurate purchase and payment information.

2.3 Order Acceptance

Your order constitutes an offer to purchase. We may accept or reject any order for reasons including stock limits, payment verification failure, or suspected fraud. Acceptance is finalized upon shipment of products.

2.4 Shipping, Returns, and Refunds

Shipping timelines/costs and return/refund procedures are governed by our separate Shipping Policy and Return & Refund Policy. These are incorporated herein by reference.

3. User Accounts and Responsibility

3.1 Account Security

If you create an account, you are responsible for maintaining the confidentiality of your credentials and for all activities occurring under your account. Notify us immediately of any unauthorized use.

3.2 User Content

If you post reviews, comments, or other content (“User Content”), you grant us a worldwide, royalty-free license to use, reproduce, publish, and distribute such content. You warrant that your User Content is lawful, original, and non-infringing. We may remove unlawful or offensive content.

4. Intellectual Property

The Service—its content, features, design elements, logos, and digital assets—are the exclusive property of DPDPD PRIVATE LIMITED or its licensors. You may not use our trademarks, logos, or content without prior written permission.

5. Prohibited Use and Indemnification

5.1 Prohibited Use

You may not use the Service: (a) for fraudulent/illegal purposes; (b) to violate laws or regulations; (c) to infringe intellectual-property rights; (d) to upload viruses/malicious code; or (e) to interfere with security features or normal operation of the Service.

5.2 Indemnification

You agree to indemnify, defend, and hold harmless us and our officers, directors, agents, and employees from claims, damages, or costs (including reasonable attorneys’ fees) arising out of your breach of these Terms, violation of law, or infringement of third-party rights.

6. Disclaimer and Limitation of Liability

6.1 Disclaimer of Warranties

The Service and all products are provided “AS IS” and “AS AVAILABLE,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement.

6.2 Limitation of Liability

In no event shall DPDPD PRIVATE LIMITED, its employees, or affiliates be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the Service or products. Our aggregate liability is limited to the amount you paid for the specific product or service at issue.

7. Governing Law and Contact

7.1 Governing Law

These Terms are governed by the laws of India. You agree that the courts having jurisdiction in India (Guntur, Andhra Pradesh) shall have exclusive jurisdiction over disputes arising under these Terms.

7.2 Contact Information

Questions about these Terms & Conditions may be directed to:
Email: care@dpdpd.in

This Privacy Policy describes how DPDPD PRIVATE LIMITED, managing the website https://smartbeads.in/ (“we”, “us”, or “our”), collects, uses, and protects your Personal Information when you visit or make a purchase from the Service. By using our Service, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We collect information necessary to fulfill your orders, provide customer support, and improve site experience.

A. Personal Information You Provide (Order Data)

• Contact Details: Name, email address, and phone number.
• Shipping & Billing Address: Street, city, state, postal code.
• Payment Information: Details required to process transactions (handled securely by third-party payment gateways; not stored on our servers).
• Account Data: Username and encrypted password (if you create an account).

B. Usage Data and Tracking Technologies

• Device & Log Data: IP address, browser type, OS, time zone.
• Browsing Activity: Pages/products viewed, referring sites/search terms, and interactions.
• Cookies: Used for cart functionality, preferences, and analytics. You can disable cookies in your browser, though some features may not work.

2. How We Use Your Information

• Fulfilling Orders: Process payments, arrange shipping, provide invoices/confirmations, and communicate order status.
• Customer Service: Respond to inquiries and support requests.
• Marketing & Communication (with consent): Send promotions and updates only if you opt in.
• Security & Improvement: Screen orders for risk/fraud and generate analytics to improve products and website.

3. Sharing and Disclosure of Information

We do not sell or rent your Personal Information. We share data only as needed to operate our business and fulfill orders:

• Service Providers: Shipping carriers (deliver orders), payment processors (secure authorization), and analytics providers (site usage monitoring).
• Legal Compliance: We may disclose information when required by law, court order, government request, or to protect our rights and safety.

4. Data Security and Retention

Security: We apply industry-standard technical and organizational measures to safeguard Personal Information. However, no electronic transmission or storage method is 100% secure.

Retention: We retain Order Information as long as necessary for the purposes in this policy and to meet legal obligations (e.g., tax and accounting laws).

5. Your Rights

Depending on your location, you may have rights to access, correct, update, or delete your Personal Information. To exercise these rights, contact us using the details below. We may need to verify your identity before responding.

6. Contact Us

For questions about this Privacy Policy, our practices, or to make a complaint, please contact:
Email: care@dpdpd.in