Privacy Policy

Last Updated: 07 Oct 2025

This Privacy Policy describes how DPDPD PRIVATE LIMITED, managing the website https://smartbeads.in/ (“we”, “us”, or “our”), collects, uses, and protects your Personal Information when you visit or make a purchase from the Service. By using our Service, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We collect information necessary to fulfill your orders, provide customer support, and improve site experience.

A. Personal Information You Provide (Order Data)

• Contact Details: Name, email address, and phone number.
• Shipping & Billing Address: Street, city, state, postal code.
• Payment Information: Details required to process transactions (handled securely by third-party payment gateways; not stored on our servers).
• Account Data: Username and encrypted password (if you create an account).

B. Usage Data and Tracking Technologies

• Device & Log Data: IP address, browser type, OS, time zone.
• Browsing Activity: Pages/products viewed, referring sites/search terms, and interactions.
• Cookies: Used for cart functionality, preferences, and analytics. You can disable cookies in your browser, though some features may not work.

2. How We Use Your Information

• Fulfilling Orders: Process payments, arrange shipping, provide invoices/confirmations, and communicate order status.
• Customer Service: Respond to inquiries and support requests.
• Marketing & Communication (with consent): Send promotions and updates only if you opt in.
• Security & Improvement: Screen orders for risk/fraud and generate analytics to improve products and website.

3. Sharing and Disclosure of Information

We do not sell or rent your Personal Information. We share data only as needed to operate our business and fulfill orders:

• Service Providers: Shipping carriers, payment processors, and analytics providers.
• Legal Compliance: We may disclose information when required by law, court order, government request, or to protect our rights and safety.

4. Data Security and Retention

Security: We apply industry-standard technical and organizational measures to safeguard Personal Information. However, no electronic transmission or storage method is 100% secure.

Retention: We retain Order Information as long as necessary for the purposes in this policy and to meet legal obligations (e.g., tax and accounting laws).

5. Your Rights

Depending on your location, you may have rights to access, correct, update, or delete your Personal Information. To exercise these rights, contact us using the details below. We may need to verify your identity before responding.

6. Contact Us

For questions about this Privacy Policy, our practices, or to make a complaint, please contact:

Email: care@dpdpd.in

WhatsApp: +91-741-641-5589

Website: www.smartbeads.in